This June, our sales representatives have visited us at TECNOL’s corporate headquarters to continue the training plan of our TECNOL Team. Thus, our professionals discover the latest news of the catalog and know, not only theoretically, but also practically, the characteristics of the new insulators, waterproofing, resins, mortars and other new solutions.
From TECNOL, we have prepared this theoretical and practical training for the sales team to be learning spaces and at the same time to promote team spirit. The sessions, designed to be interactive, have allowed participants to experience and learn first-hand the properties and applications of the new products. This hands-on approach helps to better understand the features and benefits of the solutions we offer, an essential aspect to be able to offer the best service and attention to our customers.
In addition, these trainings provide opportunities for innovation based on new ideas from professionals who have direct contact with the customer. These are a perfect channel to receive feedback from customers and learn about possible new needs. In this way, the collaboration between the different departments of TECNOL together with the opportunities to share experiences and knowledge helps us to improve existing products and to incorporate new products to the catalog.
These days of training and quality, not only help us professionally to improve our services and solutions offer. From these days, the TECNOL Team also took a great experience of teamwork and fun that encourages us to continue with the work done so far and to continue growing. These training days are great moments of cohesion for the team and for team building.